Content Manager (1 Position) – Bond Internet Consultancy

Bond INCO – Dubai, UAE

Job Type: Full-time

Pre-Requisites:

Proven working experience in content writing, creative writing and portal content management
Ability to deliver high quality and creative content, aligned with brand voice
Education level must be in a field and to a level that they are able to research, understand and apply new information to a task, project or field issue
A good marketing background with the ability to articulate messages aligned with the brand identity in a clear and concise format

Objectives:

Work alongside a creative director within the marketing department
Understand our solutions, the target audience and the competitors’ activities
Build an editorial calendar and written guidelines
Stay up to date with the latest industry trends and customer challenges in order to build a more effective editorial calendar
Determine sources for content creation, internally and externally
Serving as an exemplary writer with a consistent tone and mission
Create and upload all digital written copy, website, sms, email, social and other forms in multiple-languages
Work on campaign briefs to plan, develop, produce and analyse effective digital content releases
Work alongside technical team to ensure release of marketing content
Provide a verbal/written copy of digital content campaign; may include creating slogans, catch phrases, messages and straplines.
Write text for web digital content, as well as scripts for printed and online advertising, radio jingles and TV commercials
Work with media planners/product managers and production team/agencies to fully develop the Digital Content Platform
Update digital media and advertising materials
Amending, revising, or redeveloping adverts or campaigns in response to feedback from the creative director, marketing heads or product owners
Overseeing campaigns through the production stage to completion

Coordinate with technical writer/business analysts/ product owners to create helpful emails for users upon creating an account, making any changes to their account settings, making payments and deactivating their account
Coordinate with marketing team for creative designs, animations and ideas to include in notification emails.
Coordinate with software developers to ensure help guides/notifications are outgoing to users as per system needs
Work with Front End (User Experience) team to create on-screen help tours for new users and when introducing new features to our portal
Provide feedback on product functionality to User Experience Team
Coordinate with language translators to ensure appropriate methodologies are being followed to execute content translation

Suggest new ideas about creative messages, email notifications and help guides which will enhance user experience
Proactively retrieve information needed from Business Analysts, Marketing Department and Product Owners
Coordinate with Community Management Team for FAQ’s

Skills:

Communication skills: Adept communicator with the ability to liaise with people on all level, in English and Arabic is a bonus.
Writing skills: the ability to write in a clear and concise manner and to be able to convey information appropriately for a variety of audiences.
Tools Skills: Ability to utilize multiple tools in order to produce content in a variety of document formats.
Interviewing and Listening Skills: The candidate needs to know how to ask the right questions. Also, need to know the best person to approach and have a feel for the varying personalities and preferences of the people.
Strong Listening Skills: TO capture the information necessary and to know which follow-up questions need to be answered
Design Skills: Appreciations for graphics and formatting as well as illustrations.

Traits:

Required Experience: